Services to On-Campus Students

Campus Security 830-739-1111
Campus Security officers are available to assist students in emergencies 24 hours a day, 7 days a week. They also provide first aid, a safe escort to your destination after dark, information about personal safety, and should be contacted immediately regarding a crime.

Cleaning
University staff will clean common areas including bathrooms and lobbies. You are responsible for cleaning your assigned space. Vacuums are available in each living area through an RA. Students may not leave personal belongings or trash outside rooms, in hallways, or in common areas. This will result in community billing and/or a fine. Make an effort to know the custodians in your hall and help them keep the community safe and clean.

Community Center
The Pecan Grove community center is available for students to study, have meetings, and hang out. Groups may reserve the community center through the Resident Director.

Internet
Students with computers will have access to the campus network from their rooms. If you need assistance connecting to the network or have other computer related questions contact a member of the Student Technician Assistance Program ( STAP).

Laundry
Washers and dryers are found in Trull, the laundry building by LA Schreiner, and next to the Community Center in Pecan Grove. All laundry facilities are coin-operated. If you encounter mechanical difficulty with the washers and/or dryers, please report it promptly to your Resident Director.

Maintenance
Individual fixtures and furnishings will occasionally break or wear out. Report repair items to your RA immediately and they will complete a work order. If you have waited over two weeks for the repair, please contact your RD directly.

Meal Plans
While living on campus, students must also have a meal plan. The meal plan is contracted for the entire academic year and is good only during the contracted time as stated in the Housing Agreement. No reductions in the meal plan will be accepted after the start of the Housing Agreement.


Parking
Each student who wishes to have a vehicle on campus will be provided with a parking sticker at no cost. Designated lots have been identified for resident students, commuters, visitors, faculty and staff. Campus Security will ticket students parking in a lot not assigned to them. Questions and appeals may be addressed to Campus Security. The Parking Appeals Board, chaired by the Director of Security or his designee, and faculty, staff, and students, will act upon all written appeals.

Phone Cards - Cailloux Center , 1st Floor
A phone card vending machine is located on the first floor of the Cailloux Center next to the ATM.

Storage
There is no storage available for students during the year or over the summer months. Please make your own arrangements within the Kerrville community for storage and/or take those items you wish to store home.

Student Affairs Office - Cailloux Center, 2nd Floor
The office of Student Affairs is responsible for the management of residence halls, student activities, student organizations, job placement and career planning, student activity center, campus recreation, counseling, new student Orientation, judicial affairs, Greek life, and health/wellness. Office hours are Monday - Friday, 8:00 a.m. through 5:00 p.m.

Telephone Service
Local telephone service is provided for each room. Students need to provide their own telephone. Each room has an individually numbered phone jack. To learn the extension, look for the number on the jack or ask an RA. Long distance service is available through Kerrville Telephone Company (KTC), or students may arrange for their own provider through a calling card. Receiving collect calls is not permitted in campus housing.

Vending Machines
Each area has snack and/or drink vending machines in the common area.

Voice Mail
The university provides electronic voice mail free of charge in each student room. It is used as an official mode of communication with students by university departments. You are expected to fully utilize the system to receive important university information. You will receive voicemail instructions when you check in. Be sure to also change the external greeting of your voicemail or callers from off campus will hear last year's resident's message.


Technology - click for more info

Tutorial Assistance - Dickey Hall, Room # 103
Peer tutoring is available by appointment and on a drop-in basis during posted hours. Tutoring is available for most subjects. Consult a current schedule of tutors and the courses for which they provide academic assistance. Students may call for specific information about services and to make an appointment by calling 792-7352. There is no charge to students for use of this service.

University ID Cards - Tom Murray, 1st Floor
All students must have a photo identification card that is made during a student's initial registration. Make-up photos and cards are issued in the Campus Security Office. Cards are used for library resources checkout, in the Computer Lab, in the cafeteria, and The Corner Pocket for meal plans. Replacement cards are provided at a cost of $5.00.